Rates payment options

How and where can I pay my bill?

Ratepayers can pay their regional rates bill in a variety of ways:

• Pay your rates online here
  

• by direct debit either the total amount in one lump sum prior to the due date for payment; or in equal (or as equal as possible) amounts each month or fortnight so that the total rates are paid by 30 June 2009, and provided that the direct debit is established prior to the due date for payment. A direct debit form is included with your rates invoice. A direct debit form is included with your rates invoice or can be downloaded here.
  

  ARC direct debit form (114.7 KB PDF)

• by post using the freepost reusable envelope provided (please include the remittance slip found on your rates assessment invoice with your payment).
  
• by internet/telephone banking - please contact your bank to arrange this option (when using these payment options, you will need to enter your rate account number as a reference so we process your payment to the correct rate account).
  
• in person at NZ Post or Books & More outlets throughout New Zealand, by cash, cheque, or EFTPOS (no credit card). You will need to take your rates assessment/invoice with you because the barcode on your rates assessment/invoice is needed to process your payment.
  
• by Visa or Mastercard via our secure credit card payment facility here on our website or by post.
  
• in person at the ARC office at 21 Pitt St, Auckland between 8am and 5pm Monday to Friday by cash, cheque or EFTPOS. You can also pay by credit card at our office, but only via access to the credit card payment facility on our website.
  
• by automatic payment in equal (or as equal as possible) amounts each month or fortnight so that the total rates are paid by 30 June 2009, and provided that the automatic payment is established prior to the due date for payment. This arrangement must be made through our revenue team; please call us to arrange this.