Doing business with council
Information about supplying Goods and Services to the Auckland Regional Council (ARC) as specified in the ARC's Terms of Purchase.
All suppliers of goods and services to the ARC are bound by these terms. Where a contract exists between the ARC and you the supplier, that contract is binding and supersedes the Terms of Purchase (unless inconsistent with the Terms of Purchase).
Suppliers of the ARC are encouraged to read the Terms of Purchase which includes the following important points;
Purchase Orders
It is essential that you the supplier, receive an official Purchase Order for all goods or services to be supplied. The Purchase Order number constitutes the authorisation of ARC for the Supplier to supply the Goods and/or Services.
No Goods and/or Services will be accepted by ARC without the Supplier having first obtained a valid Purchase Order Number.
Deliveries
All goods delivered to Council must be accompanied by the supplier's delivery note or docket, which includes the Purchase Order number, a description of the goods and the quantity supplied. The receiving officer must sign these dockets.
All services must be detailed on a time/job sheet accompanying the invoice or on the invoice itself. The invoice must clearly indicate the purchase order number (and line number if applicable).
Invoices
On delivery of the Goods or completion of the Services the Supplier must provide a valid Tax Invoice for Goods and/or Services to ARC. All Invoices must clearly display a valid ARC Purchase Order Number.
All Invoices must be sent directly to ARC Accounts Payable at the following mailing address:
AccountsPayable@arc.govt.nz, or
Auckland Regional Council
Private Bag 92012
Auckland 1142
Please do not provide duplicate invoices, unless requested by Accounts Payable or your client contact (all duplicate invoices must be clearly marked duplicate/copy). Duplicate invoices will cause delays in the processing of your original invoice.
Payment
ARC will pay the Supplier invoice on the 20th of the month following the date of receipt of that Invoice. This term applies unless otherwise agreed in writing with ARC.
No payment will be made by ARC until the correct Purchase Order Number has been provided by the Supplier and there is an authorised receipt of goods/services.
If ARC disputes an amount in an Invoice, ARC will not pay the disputed amount until the dispute is resolved.
ARC prefers to pay its suppliers by direct credit. If you are a Supplier who is not being paid by direct credit, please provide a deposit slip with your bank account details to ARC Accounts Payable including your company or organisation's name, street address, postal address, telephone and fax number, e-mail address and a contact person with position stated.
Supplier Enquiries
For all account enquiries please email:





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